1. Acceptance of Terms
Important Legal Agreement
By accessing or using LabelAny's services, you agree to be bound by these Terms and Conditions.
These Terms and Conditions ("Terms") govern your use of LabelAny's bulk label printing services ("Service") provided by LabelAny Ltd. ("we," "us," or "our").
1.1 Agreement to Terms
By registering for, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
1.2 Modifications
We reserve the right to modify these Terms at any time. We will provide notice of material changes as described in Section 14. Continued use of the Service after changes constitutes acceptance of the modified Terms.
2. Service Description
LabelAny provides a bulk label printing service that integrates with carrier APIs using your credentials to generate shipping labels.
2.1 Core Service
Our Service allows you to:
- Generate RoyalMail shipping labels in bulk quantities
- Integrate with other supported carriers (ABLX, StarLink, Landmark Global)
- Process label requests
- Receive labels in PDF or ZPL format
2.2 Service Limitations
The Service is subject to the following limitations:
- Label generation is dependent on carrier API availability
- Service may be subject to usage limits based on your subscription plan
- We are not responsible for carrier service disruptions or changes
Carrier Relationship
We act as an intermediary between you and the carriers. Carrier terms and conditions continue to apply to all shipments.
3. Account Registration
3.1 Eligibility
To use our Service, you must:
- Be at least 18 years old
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete registration information
- Maintain the security of your account credentials
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account password
- All activities that occur under your account
- Immediately notifying us of any unauthorized use of your account
3.3 Account Verification
We reserve the right to:
- Verify your identity and business information
- Request additional documentation
- Suspend or terminate accounts that provide false information
4. Carrier Credentials
Credential Security
Your carrier credentials are protected with enterprise-grade security measures.
4.1 Credential Provision
By using our Service, you authorize us to:
- Store your RoyalMail and other carrier credentials securely
- Use your credentials to generate shipping labels on your behalf
- Maintain credential validity through automated processes
4.2 Credential Responsibilities
You agree to:
- Provide valid, current carrier credentials
- Notify us immediately of credential changes or revocations
- Ensure you have proper authorization to use provided credentials
- Maintain active carrier accounts in good standing
4.3 Credential Usage
We will:
- Use credentials solely for label generation purposes
- Implement security measures to protect credential data
- Delete credentials upon account termination
- Not share credentials with third parties except as necessary for service provision
5. User Responsibilities
5.1 Compliance with Laws
You agree to comply with all applicable laws and regulations, including:
- Data protection and privacy laws (GDPR, etc.)
- Export control regulations
- Carrier-specific terms and conditions
- Shipping and customs regulations
5.2 Content Responsibility
You are solely responsible for:
- Accuracy of shipping addresses and recipient information
- Proper classification and declaration of shipped items
- Compliance with prohibited items lists
- Payment of all applicable duties and taxes
5.3 Service Usage
You agree to:
- Use the Service only for lawful purposes
- Not attempt to circumvent usage limits
- Maintain appropriate data backups
- Test service functionality before production use
6. Fees and Payment
6.1 Subscription Fees
Our Service is offered under subscription plans as described on our pricing page. Fees are payable in advance and are non-refundable except as required by law.
6.2 Billing Cycle
Subscription fees are billed:
- Monthly or annually based on your selection
- Automatically renewed unless cancelled
- Subject to change with 30 days' notice
6.3 Payment Methods
We accept various payment methods including credit cards and bank transfers. You must maintain valid payment information on file.
6.4 Late Payments
Late payments may result in:
- Service suspension
- Reactivation fees
- Termination of service
Tax Responsibility
You are responsible for all taxes, duties, and other governmental charges associated with your use of the Service.
7. Intellectual Property
7.1 Our Intellectual Property
We retain all rights, title, and interest in and to:
- The LabelAny service and platform
- Our software, technology, and documentation
- Our trademarks, logos, and brand elements
7.2 Your Intellectual Property
You retain all rights to your:
- Business data and customer information
- Trademarks and brand assets
- Proprietary business information
7.3 License Grant
We grant you a limited, non-exclusive, non-transferable license to use our Service for your internal business purposes during the subscription term.
8. Privacy and Data Protection
8.1 Privacy Policy
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information.
8.2 Data Processing
When processing personal data on your behalf, we:
- Act as a data processor under applicable data protection laws
- Implement appropriate technical and organizational measures
- Process data only in accordance with your instructions
8.3 Data Security
We maintain industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments.
9. Prohibited Use
Zero Tolerance
Violation of these prohibitions may result in immediate account termination.
9.1 Illegal Activities
You may not use our Service for:
- Any illegal or fraudulent purpose
- Shipping prohibited or restricted items
- Money laundering or terrorist financing
- Infringing others' intellectual property rights
9.2 Service Abuse
Prohibited activities include:
- Attempting to disrupt or overload our systems
- Reverse engineering or decompiling our software
- Sharing accounts without authorization
- Using automated systems to generate excessive requests
9.3 Content Restrictions
You may not submit content that:
- Contains viruses or malicious code
- Violates carrier terms of service
- Includes false or misleading information
- Infringes on privacy rights
10. Termination
10.1 Termination by You
You may terminate your account at any time through your account settings or by contacting our support team.
10.2 Termination by Us
We may suspend or terminate your account if:
- You violate these Terms
- Payment is overdue
- Required by law or regulatory authority
- We discontinue the Service
10.3 Effect of Termination
Upon termination:
- Your right to use the Service immediately ceases
- We will delete your data according to our data retention policy
- Outstanding fees become immediately due
11. Disclaimer of Warranties
No Warranty
The Service is provided "as is" without warranties of any kind.
11.1 Service Availability
We do not warrant that:
- The Service will be uninterrupted or error-free
- Defects will be corrected
- The Service will meet your specific requirements
11.2 Carrier Services
We are not responsible for:
- Carrier service disruptions or changes
- Shipping delays or lost packages
- Carrier pricing changes or errors
11.3 Third-Party Services
We disclaim responsibility for third-party services, including carrier APIs, payment processors, and hosting providers.
12. Limitation of Liability
12.1 Direct Damages
Our total liability to you for any claims shall not exceed the fees paid by you during the six months preceding the claim.
12.2 Indirect Damages
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:
- Lost profits or revenue
- Business interruption
- Loss of data or goodwill
- Shipping delays or losses
12.3 Exceptions
These limitations do not apply to:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be limited by law
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
13.2 Dispute Resolution
Any disputes shall be resolved through:
- First, informal negotiation between parties
- Second, mediation if negotiation fails
- Finally, litigation in the courts of England and Wales
13.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class actions.
14. Changes to Terms
14.1 Modification Rights
We reserve the right to modify these Terms at any time. Material changes will be communicated through:
- Email notification to registered users
- Notice on our website
- In-service notifications
14.2 Effective Date
Changes become effective 30 days after notification, unless immediate change is required for legal or security reasons.
14.3 Acceptance of Changes
Continued use of the Service after changes constitutes acceptance of the modified Terms.